Legal

Terms & Conditions

Last updated: 4 June 2026 · Negotiation Copilot™ by the SMARTnership Negotiation Organization

These Terms & Conditions govern your access to and use of the Negotiation Copilot™ platform, the SMARTnership tools, and the websites that host them. Please read them carefully — by using the platform you agree to be bound by them.

01Agreement to these Terms

These Terms & Conditions (the “Terms”) form a binding agreement between you (and, where applicable, the organization you represent) and the SMARTnership Negotiation Organization — a trading name of Future Science Corp, a company based in California, USA (“SMARTnership”, “we”, “us”). They apply to the Negotiation Copilot™ platform and to each connected tool — Ask Keld™, Analyzer™, DealTable™, NegoDNA™ / Negotiation Profiler™, Negotiation Assessment™, and NegotiationSIM™ (together, the “Services”).

By accessing or using the Services, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy. If you do not agree, you must not use the Services. If you accept these Terms on behalf of an organization, you represent that you are authorized to bind that organization.

02The platform & services

Negotiation Copilot™ is a Negotiation Intelligence Platform that connects SMARTnership’s individual tools into one integrated workflow. The Services help you prepare for, analyze, structure, rehearse, and execute negotiations, and to access negotiation guidance.

We may add, modify, suspend, or discontinue features at any time to improve the platform or for operational, legal, or security reasons. We aim to provide reasonable notice of material changes that adversely affect paying customers.

03Eligibility & accounts

You must be at least 18 years old and able to form a binding contract to use the Services.

  • You are responsible for the accuracy of the information you provide and for keeping your account credentials secure.
  • You are responsible for all activity that occurs under your account.
  • You must notify us promptly of any unauthorized use of your account or any other security breach.

04Subscriptions, billing & corporate licenses

Certain Services are offered on a paid subscription (for example, the Copilot Pro individual subscription) or under a corporate license granted to an organization. The specific scope, seat counts, fees, and term applicable to you are set out in your order, checkout summary, or corporate license agreement.

Fees & renewal

  • Subscription fees are billed in advance on a recurring basis (e.g. monthly) unless stated otherwise.
  • Subscriptions renew automatically for successive periods unless cancelled before the next renewal date.
  • You can cancel a recurring subscription at any time; access continues until the end of the paid period and fees already paid are non-refundable except where required by law.
  • We may change pricing on a prospective basis with reasonable notice; changes take effect at your next renewal.

Corporate licenses

Corporate licenses are arranged directly with us and may be subject to a separate written agreement that, in the event of conflict, prevails over these Terms for that organization. Taxes are your responsibility unless we are required to collect them.

Question allowances. Each plan includes a set number of questions to Ask Keld™: the free trial includes 200 questions during the 7-day trial period; the monthly Copilot plan includes 1,000 questions per monthly billing period; and the annual Copilot plan includes unlimited questions, subject to reasonable fair-use limits to prevent abuse or automated use. Question allowances apply per billing period and unused questions do not roll over. When you reach your plan’s allowance you may upgrade or wait until your next billing period begins. We may adjust allowances on reasonable notice.

05Free & trial access

We may offer free tiers, limited access, or trials. These may have feature, usage, or time limits, and may be modified or withdrawn at any time. Free and trial access is provided “as is” without warranties of any kind.

06Acceptable use

When using the Services, you agree not to:

  • Use the Services for any unlawful, fraudulent, harmful, or infringing purpose;
  • Upload content you do not have the right to share, or that violates the rights of others;
  • Reverse engineer, scrape, resell, or attempt to extract the underlying models, data, or source of the Services except as permitted by law;
  • Interfere with, overload, or compromise the integrity or security of the Services;
  • Use the Services to build a competing product, or to train competing models, without our written consent;
  • Misrepresent AI-generated output as independent professional advice.
  • Use the Services in breach of the acceptable-use or usage policies of our underlying AI-model or hosting providers, including to generate unlawful, harmful, or abusive content;
  • Exceed the usage limits of your plan, or access the Services by automated means except through features we provide;
  • Use the Services in breach of applicable export-control or sanctions laws.

07AI output & no professional advice

The Services use artificial intelligence to generate analysis, profiles, recommendations, simulations, and guidance. AI output can be incomplete, inaccurate, or unsuitable for your specific situation, and may not reflect the most current law or market conditions.

Important. The Services are decision-support tools. They do not provide legal, financial, tax, or other professional advice, and using them does not create a professional advisory relationship. You remain solely responsible for your negotiation decisions and should obtain qualified professional advice before acting. You are responsible for reviewing and verifying any output before relying on it.

08Intellectual property

The Services, including all software, content, design, and methodology, are owned by SMARTnership and Dr. Keld Jensen or licensed to us, and are protected by intellectual property laws. SMARTnership®, NegoEconomics®, and Tru$tCurrency® are registered marks; Negotiation Copilot™, Ask Keld™, Analyzer™, DealTable™, NegoDNA™, Negotiation Assessment™, NegotiationSIM™, and the Negotiation Knowledge Graph™ are trademarks of SMARTnership.

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your own internal business purposes. You retain ownership of the content and data you submit; you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and display the content and data you submit solely as necessary to operate and provide the Services to you. Our handling of any personal data contained in your submissions is governed by section 9 (Your data & confidentiality) and our Privacy Policy.

09Your content, confidentiality & security

The Services let you create, upload, and store content — such as contracts, proposals, profiles, assessments, simulations, reports, and questions — in your account. The clauses below explain how we treat that content, dealing with your commercial information and personal data separately.

Your content & confidential information

You keep ownership of the content you create and submit, and we treat your commercial and business information as confidential. We do not disclose it to anyone outside the subcontractors we use to run the Services (see section 10); we do not use it to advertise to others or to train AI models; and we use it only to provide the Services to you. We do not access the content in your account except where necessary to operate, secure, support, or troubleshoot the Services, where you ask us to, or where the law requires it.

Personal data

To the extent your content contains personal data, you grant us a licence to process it, and we will handle it, solely to provide the Services and in accordance with our Privacy Policy and applicable data-protection law. Business customers can request a Data Processing Agreement (DPA).

Storage & deletion

Content you save is stored in your account so that you and your authorised users can access and manage it. You can delete your content at any time, and you may request deletion of your account data; we will delete it within a reasonable period except where we are required to retain it by law.

Security & keeping customers separate

We protect your data with encryption in transit and at rest, role-based access controls, and least-privilege internal access. Each customer’s data is logically isolated to their own account, so one customer cannot access another customer’s content. The Services run on cloud infrastructure and sub-processors that maintain recognised security certifications such as SOC 2 and ISO 27001. You are responsible for ensuring you have the right to submit the materials you upload and for keeping your account credentials secure.

10Our subcontractors & external links

Subcontractors

We provide the Services to you. To deliver them, we use trusted subcontractors and sub-processors — for example, cloud hosting and AI-model providers. We remain responsible to you for the Services, including the parts delivered through these subcontractors. You contract with us, not with our subcontractors, and their terms do not apply to you. We are responsible for ensuring our arrangements with these subcontractors support the commitments we make to you in these Terms.

External links

Where we provide optional links to external websites or resources that you choose to visit, those sites are operated by others and governed by their own terms, and we are not responsible for their content, policies, or practices.

11Disclaimers & liability

To the maximum extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any outcome will be achieved.

To the maximum extent permitted by law, SMARTnership will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Services will not exceed the amounts you paid to us for the Services in the twelve (12) months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

12Termination

You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms, or where necessary for legal, security, or operational reasons. On termination, your right to use the Services ends; sections that by their nature should survive (including intellectual property, disclaimers, liability, and governing law) will survive.

13Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14Governing law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law principles. You agree that the state and federal courts located in California will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services, except where mandatory local law provides otherwise. Where a separate corporate license agreement specifies a different governing law or forum, that agreement prevails for the relevant organization.